Our website belonging to INDIGO ANDORRA LA VELLA located at Carrer Alzinaret 13 AD500 Andorra la Vella with phone number +376 860.050, makes available to the user the following email for any need for contact in case of any doubt, query or need for cancellation We also make available to customers the address mentioned above and the following contact telephone number.

1. For the purchase of any product in it is necessary to be of legal age, according to the law of its country of origin, being at our disposal the cancellation of order in case of a fraudulent purchase attempt.

2. The forms of payment stipulated in are:

Payment against refund

Payment by Card (Visa or Mastercard credit and debit). Payment by card is made securely using all the necessary measures for the secure formalization of the Payment.

3. Shipping Period, by area:

Will ship within 24 to 72 hours.

Every day or deadline specified in our shipping policy is working and at no time does it count on weekends. Free shipping costs will be based on the amounts stipulated on the website, € 150

4. INDIGO ANDORRA LA VELLA offers you the possibility to buy your Products online and pick them up directly in the store for free. In this case, the Products must be collected at Sweetest NAILS BAR BY SHEILA CARAMELO located at Carrer Alzinaret 13, AD500 Andorra la Vella, Principality of Andorra.

In order to opt for the click & collect option, when confirming your order, select the "Store collection" option, complete your personal details and secure online payment. As soon as the order is ready to be picked up at the store, INDIGO ANDORRA LA VELLA will send you a warning email. To collect the Product, you must bring an official identification document and the corresponding proof of purchase.

The deadline for in-store collection is 10 calendar days from the notification of INDIGO ANDORRA LA VELLA of making the Product available. In the event that the deadline expires, INDIGO ANDORRA LA VELLA will contact the Customer.

5. Return policies. Once we receive the package and the customer checks that the order is damaged, they will contact us to make the return, using the contact form on the website, or using the formulas stipulated at the beginning of this letter, also sending photos of the same .

In the event that the customer does not agree with the order or wants to return it by his own decision, he must contact us as before to initiate the return. Open and used products will NOT be accepted. They must be returned in their original packaging and in perfect condition.

In no case will the amount of the purchase be returned, the affected product being returned. Return costs will be borne by the customer.

6. If you are buying through the guest option, we assume that you accept through this text and its links the privacy policy and legal notice.

7. Not to make any false or fraudulent Order. In the event that INDIGO ANDORRA LA VELLA, could clarify that the Customer is placing false or fraudulent orders, INDIGO ANDORRA LA VELLA, reserves the right to cancel and inform the relevant authorities.